Returns and Refund Policy

ABN: 86 630 170 726

Orders taken for development work either by phone, fax or email will be considered binding.

Delivery times vary greatly depending on work flow and supply of material required by the customers to produce the work they require from www.TradeWebsites.com.au

Ownership/license to use any material supplied/produced will not pass to the customer until such time as payment in full has been received by www.TradeWebsites.com.au.

This does not remove www.TradeWebsites.com.au’s rights to ownership of intellectual property.

www.TradeWebsites.com.au offer the right to our customers to seek a refund for services provided as follows:

For amounts overpaid a full refund will be made in accordance with the method of payment originally made.

A pro rata amount to date of cancellation of services billed in advance rounded to the end of month.

Should our web site services fail to meet your specified requirements at the time our written or verbally requested contract for services was entered into, www.TradeWebsites.com.au will endeavour to remedy the problems to our customers’ satisfaction.

Should www.TradeWebsites.com.au’s product prove not to be suitable to client within 14 days of agreeing to proceed with the website or marketing product, then product will be cancelled and a full refund of any amount paid will be made.

Payment terms are strictly 14 days (refer to “Credit Policy” below). All customers who are approved for credit agree to abide by the credit policy for the supply of goods to commence.

Where the customer is not approved for credit, payment must be made by direct bank deposit or credit card prior to work being undertaken.

Where non credit approved customers pay by cheque, the funds must be cleared prior to work being undertaken.

Where payment is made by direct deposit, a receipt must be emailed to the office to confirm the deposit date and amount.

Where the customer is in violation of the these Terms Of www.TradeWebsites.com.au’s Credit Policy, we reserve the right to refuse further work and may shutdown hosting of websites or marketing service until such time that all issues have been rectified to the satisfaction of www.TradeWebsites.com.au.

Where the customer is in repeated breach of these Terms Of Trade or The Companys Credit Policy, www.TradeWebsites.com.au reserves the right to cancel the customers account, and demand full payment of all outstanding moneys on the account.

Where any outstanding moneys remain unpaid, www.TradeWebsites.com.au will exercise its rights as outlined in its credit policy.

www.TradeWebsites.com.au’s failure to insist upon the strict performance of any of these terms of trade shall not be deemed as a waiver of any rights that www.TradeWebsites.com.au may have in respect of any breach by the customer of any of these terms.

The customer will be held liable and must pay all fees and expenses relating to the taking of legal action against the customer by www.TradeWebsites.com.au with respect to any breach of these terms of trade or www.TradeWebsites.com.au credit policy.

These terms of trade can not cannot be varied, altered or amended unless such variation, alteration or amendment is in writing and signed by or on behalf of www.TradeWebsites.com.au and Image Investment Group pty ltd by at least one of its Directors.

The customer’s credit worthiness maybe determined by a series of credit checks should that be deemed neccesary and it is solely the decision of www.TradeWebsites.com.au as to whether the customer is deemed credit worthy

Payment terms for all accounts are strictly 14 days from date of invoice, unless prior arrangement has been made with www.TradeWebsites.com.au and this permission has been granted to the customer in the form of a written declaration signed by at least one of the authorised signatories for www.TradeWebsites.com.au.

Payments must be made via cheque, direct bank deposit, or credit card. All necessary details are located on the invoices supplied.

Accounts not paid by the due date may incur a late payment fee.

Consistent non-payment of accounts will result in further more serious action being taken including cancellation of services, partial shutdown of services or account closure, and legal proceedings being initiated against the customer.

Where legal proceedings are initiated against the customer, the customer will be made liable for all costs and expenses relating to such proceedings.

Upon non-payment of outstanding accounts, and further action being initiated www.TradeWebsites.com.au reserves the right to shutdown services and all design work services where non-payment has resulted in ownership of the goods not being passed to the customer and remaining with www.TradeWebsites.com.au.

This credit policy does not alter www.TradeWebsites.com.au right to the Intellectual Property of all designed works.

Where cancellation of services or partial shutdown of services becomes necessary www.TradeWebsites.com.au reserves the right to use whatever reasonable methods as allowed by the law to restrict the customer’s use of our intellectual property